FAQ
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General
- Am I allowed to earn income in Indonesia with the Artist KITAS?
- Are dependent children eligible for permits under the Family Spouse KITAS?
- Are there customs rules for bringing in sound and lighting equipment?
- Are there restrictions for Music Performer Visa Holders?
- Are Working KITAS holders allowed to work in positions other than what is specified in their employment contract?
- Can a PT PMDN have multiple business activities?
- Can a PT PMDN hire foreign workers?
- Can family members of KITAS holders also stay in Indonesia?
- Can foreign freelancers or self-employed individuals obtain a Working KITAS?
- Can I advertise my business on social media if I have an Investor KITAS?
- Can I convert a C7B visa into another visa type?
- Can I convert the e-Visa on Arrival to another visa?
- Can I do multiple jobs with the Work KITAS?
- Can I hold a meeting with a client when I have an Investor KITAS?
- Can I install or transfer the eSIM to multiple devices?
- Can I install the eSIM before my trip?
- Can I invest in another company if the KITAS sponsorship is my own Company?
- Can I invest in any business sector to qualify for an Investor KITAS, or are there restrictions?
- Can I keep my Working KITAS when I change my job?
- Can I make calls or send SMS with my eSIM?
- Can I open a bank account online?
- Can I open a bank account while I’m not in Indonesia?
- Can I open an Indonesian bank account if I have a KITAS?
- Can I pay with QRIS when I have an Indonesian bank account?
- Can I purchase multiple visas within one order?
- Can I receive payment while on a C7B visa?
- Can I share mobile data with my eSIM?
- Can I start setting up the PMA if we don’t have an office yet?
- Can I still change my information on the Arrival Card if I have made a mistake?
- Can I submit documents for the application later?
- Can I test my eSIM before departure?
- Can I top up my data volume?
- Can I use the C7B visa for multiple events across Indonesia?
- Can I use the virtual office address for business registration?
- Can KITAS holders change their immigration status or apply for different types of visas while in Indonesia?
- Do I have to be in Indonesia for the PMA incorporation process?
- Do I have to visit your office for the visa application?
- Do I need a local director or partner for my PMA company?
- Do I need a Transit Visa for Indonesia for my connecting flight?
- Do I need a visa to DJ in Bali?
- Do I need to cancel my eSIM?
- Do I need to fill out the Arrival Card (Customs Declaration) form before entering Indonesia?
- Do I need to report the Indonesian tax if I have the Investor KITAS?
- Do we have to hire Indonesian citizens as staff in our PMA company?
- Do you handle corrections or cancellations if I made a mistake?
- Does the eSIM work on Indonesian islands (e.g. Bali, Lombok, Gili)?
- How do I activate my eSIM?
- How do I choose the PMA company name?
- How do I receive the EPO?
- How long can I stay in Indonesia with the visa exemption?
- How long do I have to activate the eSIM?
- How long does it take to open a bank account in Indonesia?
- How long does it take to register a PMA company in Indonesia?
- How long does it take to resolve a stuck application?
- How long does it typically take from application to the Music Performer’s Crew Visa approval?
- How long does my passport need to be valid?
- How many KITAS for foreigners can my new PMA company sponsor?
- How many shareholders can a PMA have?
- How often does it happen that a visa application is rejected?
- How will I receive updates regarding my stuck visa application?
- I haven’t received an email with my eSIM. What should I do?
- Is a virtual office in Bali suitable for foreign companies?
- Is it necessary for foreign artists or performers to obtain an Artist/Entertainment KITAS for short-term performances or events in Indonesia?
- Is obtaining an Indonesian Music Performer Visa difficult?
- Is there a limit on how many business activities we can do with the company (PMA)?
- Is there any daily transaction limit in Indonesian banks?
- What are the advantages of registering a PMA company?
- What are the consequences of not completing the arrival card (customs declaration)?
- What are the entry requirements for Indonesia?
- What are the key requirements to register a PMA company?
- What documents do I need to prepare, and are there any special formats or translations required for the Music Performer’s Crew Visa?
- What happens if a Working KITAS holder loses their job in Indonesia?
- What happens if I don’t have all the documents for the application right now?
- What happens if I have already left Indonesia?
- What happens if I overstay my visa?
- What happens if I reset my phone or delete the eSIM?
- What happens if I use up my data volume?
- What happens if the investment project fails or is terminated before the Investor KITAS expires?
- What happens when I divorce as a Spouse KITAS holder?
- What if I don’t have the required minimum capital of IDR 50,000,000 for a PT in Indonesia?
- What if I want to open a bank account at another bank not mentioned by you?
- What is a PMA company?
- What is a virtual office, and how does it work?
- What is the All Indonesia Arrival Card?
- What is the DPKK Found for the Work KITAS?
- What is the earliest possible time to apply for the visa?
- What is the main difference between Permata, CIMB Niaga, and Bank Mega?
- What is the maximum stay period for the C7B Visa?
- What is the processing time for the EPO?
- What is the validity of an Indonesian music performer’s visa?
- What is the validity period of the C7B Visa once issued?
- What should I do if I have already left Indonesia and haven’t processed an EPO?
- What to do if I lose my Indonesian bank card?
- What types of KITAS (temporary stay permits) can our PMA sponsor?
- What’s the e-visa fix waiting verification success rate?
- When do I need to leave the country after receiving the EPO?
- When do I receive the eSIM?
- When does the validity period of my eSIM start?
- When is the best time to activate my eSIM?
- When should I apply for my visa?
- Where do I get a Transit Visa for Indonesia?
- Where do I have to submit documents?
- Which bank is best for expats in Bali?
- Which banks can you help open an account with?
- Which devices are compatible with the eSIM?
- Who can apply for the Investor KITAS?
- Who can benefit from a virtual office in Bali?
- Who can set up a PMA company in Indonesia?
- Who is eligible for a single-entry visa?
- Who needs a Transit Visa for Indonesia?
- Why do I need a Multiple Exit and Re-entry Permit (MERP)?
- Why do I need an EPO?
- Why is having a personal Indonesian bank account better than using a foreign bank account?
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About this Visa
- Am I allowed to do multiple job using the Arist KITAS?
- Am I allowed to work anywhere in Indonesia with the Artist KITAS?
- Can a PMA company sponsor work permits for foreign employees?
- Can common-law partners or unmarried couples apply for a Family Spouse KITAS?
- Can Family Spouse KITAS /KITAP holders work in Indonesia?
- Can Family Spouse KITAS holders travel in and out of Indonesia during the validity period?
- Can I apply for the e-Visa on Arrival with a temporary passport?
- Can I apply for the Retirement KITAS from anywhere?
- Can I play in multiple clubs or locations with the Music Performer Visa?
- Can I sell tickets and arrange my gigs with a Music Performer visa?
- Can I work in Indonesia with an Investor KITAS?
- Can the C1 tourist visa or D1 multiple-entry visa also be applied for children?
- Do I have some obligation if I have the Artist KITAS?
- Do I have to be vaccinated to get a visa for Indonesia?
- Does every person needs a visa?
- Does it make a difference whether I book the extension directly or later?
- Does my entire crew (e.g., sound engineers, managers, roadies) also need a C7A Visa?
- Does my Retirement KITAS/KITAP expire when I leave the country?
- Does underage person need an bank statement as well?
- How do I receive the visa?
- How long does the Retirement KITAS application process take?
- How long is the e-Visa on Arrival valid?
- How long is the Retirement KITAS valid?
- How many shareholders can a PT PMDN have?
- I don’t need a 180-day visa for my internship. Are there shorter options?
- Is it possible to apply for a Retirement KITAS for more than one year?
- Is the Artist KITAS a single-entry or multiple-entry visa?
- My visa hasn’t been issued yet, and I urgently need to travel. Can I enter with an e-VOA (Electronic Visa on Arrival) and activate the C1 visa later?
- We travel as a family. Does every family member needs their own bank statement?
- What are the documents for the D1 visa application?
- What is an IMTA for the Work KITAS?
- What is the minimum age to apply for the Retirement Visa (KITAS)?
- What is the music performer visa in Bali?
- What is the processing time for this visa?
- What is the processing time for this visa?
- What is the role of the sponsoring organisation or event in the Artist/Entertainment KITAS application process?
- What is the RPTKA for the Work KITAS application?
- What jobs are covered by the Artist KITAS?
- When do I get my e-Visa on Arrival?
- When do I have to complete the All Indonesia Arrival Card?
- Which nationalities are eligible for visa exemption in Indonesia?
- Who will be my guarantor of the Bridging Visa?
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Extension
- Are the bookable extensions (120 or 180 days) regular or express?
- Can I extend my e-visa on arrival online?
- Can I extend my visa anywhere in Indonesia?
- Can I extend my visa by myself?
- Can I extend my visa online?
- Can I fly without a passport within Indonesia?
- Can I travel within Bali while my passport is at Immigration?
- Do I have to be present in person for the extension?
- How do I extend my Indonesia?
- How does the extension process for my visa in Indonesia look?
- How does the online extension for the visa work?
- How does the personal visit to the immigration office in Indonesia work?
- How does the visa extension work if I want to stay longer than 60 days?
- How long does my passport need to be valid for the extension?
- How many times can I extend my Investor KITAS?
- How often can I extend the (e-)Visa on Arrival?
- How often does the online extension not work?
- How to extend the e-Visa on Arrival?
- If I book the e-Visa On Arrival extension, can I also extend it immediately after arrival?
- Is it possible to extend a Working KITAS if the employment contract is renewed or if there are changes in the employment terms?
- Is it possible to extend an Artist/Entertainment KITAS if the engagement or project requires more time?
- Is the Artist KITAS extendable?
- What are the costs for collecting and delivering the passport for the extension?
- What happens if my visa expires while my passport is at the Immigration office?
- When do I have to extend my Family/Spouse KITAS?
- Will I get my passport back immediately after doing pictures and giving fingerprints at the Immigration office?
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Immigration Visit
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Payment and Refund
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