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About Us

We save people’s honeymoons, important business trips and family holidays. And in general, make it easier for people to visit Indonesia.


Visa Indonesia is a fully licensed visa agency based in Bali and we act as a guarantor for foreign visitors who want to come to Indonesia. We help travelers and business people from all over the world with visa applications and business setup in Indonesia.

What sets us apart from the others?
We make it as easy and transparent as possible for everyone to understand the visa requirements, costs, duration of application etc. We offer customer support in multiple languages. We try to reply as fast as possible to live chats, WhatsApp messages, calls and emails. We are the only visa agency for Indonesia that offers payments in over a dozen currencies. 

We automatically apply discounts at checkout for groups and families. We also offer special B2B rates for travel agencies and companies sending many people to Indonesia. Our service goes way beyond the services of a regular visa agency. 


Our vision at Visa Indonesia is to empower individuals and businesses to effortlessly access the enchanting wonders of Indonesia. We envision a world where the visa application process is simplified and streamlined, eliminating barriers and frustrations, and enabling seamless entry into this remarkable country. Our mission is to provide exceptional visa services, ensuring that every customer’s journey to Indonesia is filled with convenience, efficiency, and peace of mind. We strive to be the leading visa agency, recognized for our expertise, reliability, and unwavering commitment to customer satisfaction.


At Visa Indonesia, our mission is to make it as easy as possible for individuals and organizations to receive a visa for Indonesia and experience its breathtaking beauty, cultural heritage, and vibrant diversity. We aim to be the trusted partner who simplifies the complex visa application process, removing the stress and uncertainty that often accompanies it. Our team of dedicated professionals is driven by the following principles:

  1. Accessibility: We believe that accessing visa services should be convenient for everyone. We are committed to providing user-friendly platforms, clear communication channels, and personalized assistance to ensure that our customers can easily navigate the visa application process from start to finish.

  2. Expertise: We understand the intricacies of Indonesian visa regulations and stay updated with the latest changes. Our team of experienced professionals possesses deep knowledge and insights, allowing us to offer accurate and reliable guidance to our customers. We are committed to maintaining the highest standards of professionalism and integrity in all our interactions.

  3. Efficiency: We value our customers’ time and recognize the importance of timely visa processing. Our streamlined procedures and meticulous attention to detail enable us to expedite the application process without compromising quality. We leverage technology and automation wherever possible to optimize efficiency and minimize processing times.

  4. Customer Satisfaction: We prioritize the needs and satisfaction of our customers above all else. We listen attentively, understand their requirements, and go above and beyond to exceed their expectations. Our customer-centric approach ensures that each interaction with Visa Indonesia is characterized by responsiveness, transparency, and personalized support.

  5. Partnership: We foster strong relationships with our customers, viewing them as partners on their Indonesian journey. We collaborate with travel agencies, businesses, and individuals to provide comprehensive visa solutions tailored to their specific needs. By building long-term partnerships based on trust and reliability, we contribute to the success and growth of our customers.

Through our unwavering commitment to our vision and mission, Visa Indonesia is dedicated to transforming the visa application experience, simplifying access to Indonesia, and enabling unforgettable experiences in this captivating country.

Indonesian Public Holiday Notice

Please be advised that due to national public holidays, immigration services will be unavailable on the following dates:

February 8th – 11th: National Muslim Holiday

February 14th: Election Day

Immigration will be closed from February 8th to 11th for the Muslim holiday and will reopen on February 12th. However, please note that due to Election Day on February 14th, services will again be unavailable on that day. Visa processing and other immigration services will resume on February 15th, the next business day following the holiday. We apologize for any inconvenience and appreciate your understanding.

Immigration Office closed from 23 Dec 2023 - 01 Jan 2024.

You can order your visa now but it will take a bit longer because immigration doesn’t process any visa applications during the time of public holidays.


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