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Home > FAQ > General > What to do if I lose my Indonesian bank card?

What to do if I lose my Indonesian bank card?

  1. Block your card right away using your bank’s app or by calling customer service.

  2. Report the loss and request a replacement card at your nearest bank branch (bring your passport/KITAS).

  3. Check your account for any suspicious transactions and report them if needed.

Answer Applicable to : Open Business Bank Account in Indonesia and Open Personal Bank Account in Indonesia

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