Home > FAQ > General > I haven’t received an email with my eSIM. What should I do?

I haven’t received an email with my eSIM. What should I do?

Please check your spam folder and add [email protected] to your address book. If the email isn’t in your spam folder, please contact us via live chat in the bottom right corner and we will resend the QR code to you.

Immigration closed over festive season.
Immigration closed over the festive season.
How does this affect me?
Read more
×
Your Cart
Your cart is emptyReturn to Shop
Apply Coupon
Support these amazing organisations
Support these amazing organisations

We donate a portion of our income to the following organizations.
You can also add a small donation to your cart to boost your karma ;-)

  • Donate to Villa Kitty

    Donate to Villa Kitty

    and help cats in Bali

    USD
  • Jakarta Animal Network helps all kinds of animals

    Donate to JAAN

    and help all kinds of animals

    USD
  • Sungai Watch cleans up rivers all around Indonesia

    Donate to Sungai Watch

    to clean up Bali's rivers

    USD