Can I get a refund if my visa application is rejected?

If your visa application is rejected due to a mistake on our side, we will either re-submit the application at our own expense or provide a refund if you prefer.

If the rejection occurs because you are blacklisted due to previous violations of Indonesian laws, we are unfortunately unable to provide a refund.

So far, we have not experienced any blacklist cases, and applications are typically approved as long as all requirements are met.