Can I install or transfer the eSIM to multiple devices?
No, each eSIM can only be installed once and is tied to the first device it’s activated on.
Read more
FAQ Category: General
General FAQ
Can I make calls or send SMS with my eSIM?
Our eSIM is data-only, but you can use apps like WhatsApp, FaceTime, or Telegram for calls and messages.
Read more
What happens if I reset my phone or delete the eSIM?
If you delete the eSIM or reset your device, it cannot be restored. You’ll need to purchase a new eSIM.
Read more
What are the entry requirements for Indonesia?
These are the entry requirements for Indonesia and Bali: Passport (important) To enter Bali, you need a passport or a travel document (temporary passport or emergency passport). The…
Read more
How long does it take to open a bank account in Indonesia?
Typically 1–5 business days, depending on the bank and document readiness. For CIMB Niaga, it takes about three working days to set up the bank account. For the…
Read more
What is the main difference between Permata, CIMB Niaga, and Bank Mega?
CIMB Niaga offers a soft token (approval via mobile app) while Permata and Bank Mega only offer a Hard Token.
Read more
Can I pay with QRIS when I have an Indonesian bank account?
Yes, once you open an Indonesian bank account, you can make seamless payments via QRIS anywhere in Indonesia.
Read more
What if I want to open a bank account at another bank not mentioned by you?
If you want to open a bank account with a specific bank of your choice, such as BCA, Mandiri, Danamon, BNI, BRI, etc., please contact us and we…
Read more
Why is having a personal Indonesian bank account better than using a foreign bank account?
Having a local Indonesian bank account makes it easier and cheaper to pay, withdraw cash, and receive money in Indonesia. You can use QRIS for payments, avoid high…
Read more
English 
Bahasa Indonesia 
Español 
Italiano 
Français 
日本語 
Nederlands 
繁體中文 
한국어 
Norsk bokmål 
Svenska 
Dansk 
Türkçe 
Polski 
香港中文 
简体中文 
Українська 
Русский 
