Information Required by the Act on Specified Commercial Transactions

Shop Name

Visa Indonesia

Business Operator (Company Name)

Visa Indonesia LLC

Responsible Person

Muhammad Zulfikar

Main Office Address

30 N Gould St Ste R, Sheridan, WY, 82801, USA

Physical Store Addresses

1. Visa Indonesia (Kerobokan Branch) Jl. Mertanadi No.60A, Kerobokan Kelod, Kec. Kuta Utara, Kab. Badung, Bali 80361
2. Visa Indonesia (Ubud Branch) Jl. Penestanan, Sayan, Kec. Ubud, Kab. Gianyar, Bali 80571

Phone Number

+62 855 74678883

Email Address

[email protected]

Available Payment Methods

• Credit Cards (VISA, MasterCard, American Express)
• Apple Pay
• Google Pay
• Bank Transfer
• PayPal (5% handling fee)

Other Fees Besides Product Price

All prices shown on our website are final and include all applicable taxes and immigration fees.
Exception: PayPal payments incur a 5% handling fee.

Payment Time / Deadline

Payment is required at the time of order.
For bank transfers or convenience store payments, specific deadlines are shown during checkout depending on the payment provider.

Product Delivery Time

Visas are emailed within the specified processing time after receiving all required documents, data, and full payment.
Delivery time varies by visa type. Public holidays and immigration closure impacts the delivery time. Please follow our latest updates on the website about immigration closures.

Returns and Refunds

Our refund and dispute policy is available at:
https://visa-indonesia.com/refund-policy

Business License

Our visa services are operated in partnership with our Indonesian entity:  

**PT Bali Visa Indonesia**, a registered travel agency (KBLI code 79121 – Travel Bureau Activities),  

with Business Registration Number (NIB): **0609220058044**,  

issued by the OSS system, Republic of Indonesia.