Can I submit documents for the application later?
If you don’t have all the documents together when you apply, it is not a problem. Simply send the missing documents via WhatsApp or via email once you…
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FAQ Product: Exit Permit Only Indonesia (EPO)
What should I do if I have already left Indonesia and haven’t processed an EPO?
If you’ve departed Indonesia without submitting documents for an EPO stamp, you’ll need to apply for a Multiple Exit and Re-entry Permit (MERP). To process your MERP, you…
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When do I need to leave the country after receiving the EPO?
You must depart within the following 5 days after receiving the EPO.
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What is the processing time for the EPO?
The EPO processing time is approximately 3-5 working days. After obtaining the stamp, you are required to leave the country within the next 5 days.
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How do I receive the EPO?
The EPO is a stamp placed in your passport. You will typically receive it within 3-5 working days after submitting all required documents.
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Why do I need an EPO?
An EPO is necessary for the closure of your KITAS. Obtaining an EPO for KITAS cancellation ensures a legally clean relationship between you and your previous company by…
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When do I have to pay for your service?
Keep in mind that we require the payment before we can submit your application to immigration because we have to pay the fee when submitting your application. You…
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How do I pay for your service?
We offer several payment options like Apple Pay, Google Pay, PayPal, and bank transfers (for amounts over 2,000,000 IDR). You’ll always have an easy way to pay. You…
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What happens if I don’t have all the documents for the application right now?
You can submit the required documents later via WhatsApp or email. Keep in mind that we can only proceed once we receive all the required documents and your…
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