Can I get a refund for my eSIM?
Unfortunately, eSIMs are not refundable.
Read more
FAQ Product: eSIM Indonesia & Bali 5 GB / 30 Days
Can I test my eSIM before departure?
You can install the eSIM before your trip, but it will only connect once you are in Indonesia. This means you can’t test the connection abroad — but…
Read more
When will I receive the eSIM after payment?
You will receive all activation details by email 2–3 minutes after your payment is confirmed. The email includes your QR code and instructions so you can install the…
Read more
Do I need to cancel my eSIM?
No, you don’t need to cancel anything. Your eSIM automatically expires when either: the validity period ends, or your data volume is used up. There are no extra…
Read more
In what currencies can I pay?
You can pay for our visa services in many international currencies. We currently accept the following: Accepted currencies: AUD – Australian Dollar BRL – Brazilian Real CAD –…
Read more
English 
Bahasa Indonesia 
Español 
Italiano 
Français 
日本語 
Nederlands 
繁體中文 
한국어 
Norsk bokmål 
Svenska 
Dansk 
Türkçe 
Polski 
香港中文 
简体中文 
Українська 
Русский 
Bahasa Melayu 
