What to do if I lose my Indonesian bank card?
Block your card right away using your bank’s app or by calling customer service. Report the loss and request a replacement card at your nearest bank branch (bring…
Read moreFAQ Category: General
General FAQ
What is the All Indonesia Arrival Card?
The All Indonesia Arrival Card is a digital arrival declaration that combines immigration, customs, and health/quarantine information into one online form. Instead of filling out separate forms at…
Read moreCan I convert a C7B visa into another visa type?
No. The C7B visa is not designed for conversion. If you plan to stay long-term or work regularly in Indonesia, you’ll need to apply for a different visa,…
Read moreWhat documents do I need to prepare, and are there any special formats or translations required for the Music Performer’s Crew Visa?
You’ll need a valid passport, crew contract, bank statement, passport photo, and a sponsor letter.
Read moreHow long does it typically take from application to the Music Performer’s Crew Visa approval?
Processing the Indonesian Music Performer’s Crew Visa typically takes 3–7 business days, if everything’s complete.
Read moreCan I use the C7B visa for multiple events across Indonesia?
Only if the events fall within the same visa period and are covered by your initial sponsor and contract, you cannot work additional events without a new visa…
Read moreCan I receive payment while on a C7B visa?
Yes, you may receive benefits or compensation for your role (based on contract agreement). However, you’re not allowed to work under an employment contract with an Indonesian company…
Read moreAre there customs rules for bringing in sound and lighting equipment?
Yes. If you’re bringing in professional sound, lighting, or stage equipment, you’ll likely need to declare it at customs. In some cases, a Temporary Import Permit may be…
Read moreWhat is the validity period of the C7B Visa once issued?
Once issued, the C7B Visa must be used for entry into Indonesia within 90 days from its issue date. If you don’t enter Indonesia within this period, the…
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