Can I get a refund if my visa application is rejected?
If your visa application is rejected due to a mistake on our side, we will either re-submit the application at our own expense or provide a refund if…
Read more
FAQ Product: Short Course/Training Visa Indonesia (C9)
Can I get a refund if I cancel my order?
Visa Refund You will receive a full refund if you cancel your order before we upload your data to the immigration system. However, once your application has been…
Read more
Will I receive a refund if I am denied entry by immigration or the airline?
If entry is denied for reasons unrelated to your visa, we usually cannot offer a refund. Common issues include: Passport validity of less than 6 months No empty…
Read more
Does the B211A visa still exist?
No, the B211A visa no longer exists in its previous form. Indonesian Immigration has restructured the visa system and divided the former B211A category into several specific visa…
Read more
What are the entry requirements for Indonesia?
Here are the current entry requirements for entering Indonesia (including Bali): 1. Passport (very important) To enter Indonesia, you need a passport or a valid travel document (temporary…
Read more
How does the extension process for my visa in Indonesia look?
This is the extension process for your visa. If you want to save effort and get help from professionals, we’re happy to assist you with your visa extension…
Read more
How do I extend my visa in Indonesia?
If you apply for your visa extension with us, this is the process. We help you to schedule the appointment for you at the right office, help with…
Read more
Can I still change my information on the Arrival Card if I have made a mistake?
Yes, you can change your information as long as the QR code has not been scanned at Immigration. If you completed the Arrival Card yourself Simply fill out…
Read more
What are the consequences of not completing the arrival card (customs declaration)?
If you do not complete the All Indonesia Arrival Card (customs declaration), you may face: Delays at Immigration and Customs Fines (in cases of undeclared restricted items) Confiscation…
Read more
English 
Bahasa Indonesia 
Español 
Italiano 
Français 
日本語 
Nederlands 
繁體中文 
한국어 
Norsk bokmål 
Svenska 
Dansk 
Türkçe 
Polski 
香港中文 
简体中文 
Українська 
Русский 
Bahasa Melayu 
