Can I get a refund if I cancel my order?
Visa Refund You will receive a full refund if you cancel your order before we upload your data to the immigration system. However, once your application has been…
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FAQ Product: Retirement Visa Extension Indonesia
What are the duty-free allowances for travellers entering Indonesia?
When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs. 1. Personal goods You may bring personal items with…
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My visa has expired. What can I do?
If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day. The fine must be paid in cash…
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Can I submit documents for the application later?
Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp or email.…
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Can KITAS holders change their immigration status or apply for different types of visas while in Indonesia?
Yes, in some cases it is possible — but it depends on the visa type and immigration approval.Changing your immigration status while in Indonesia requires following specific procedures,…
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Does my Retirement KITAS or Retirement KITAP expire when I leave the country?
No. The Retirement KITAS and Retirement KITAP are multiple-entry permits, meaning you can enter and leave Indonesia as often as you want during the validity period. Your KITAS/KITAP…
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Is it possible to apply for a Retirement KITAS for more than one year?
No. The Retirement KITAS can currently only be issued for 1 year at a time. However, it can be extended annually up to 5 times, giving you a…
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How long is the Retirement KITAS valid?
The Retirement KITAS is valid for 1 year. It can be extended annually for up to five (5) consecutive years. After five years of continuous extensions, you may…
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Can I fly without a passport within Indonesia?
Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately. But if your passport…
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