Can I get a refund if I cancel my order?
Visa Refund You will receive a full refund if you cancel your order before we upload your data to the immigration system. However, once your application has been…
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FAQ Product: Dependent Visa Extension Indonesia
What are the duty-free allowances for travellers entering Indonesia?
When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs. 1. Personal goods You may bring personal items with…
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My visa has expired. What can I do?
If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day. The fine must be paid in cash…
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Can I submit documents for the application later?
Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp or email.…
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Can KITAS holders change their immigration status or apply for different types of visas while in Indonesia?
Yes, in some cases it is possible — but it depends on the visa type and immigration approval.Changing your immigration status while in Indonesia requires following specific procedures,…
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Can Family Spouse KITAS holders travel in and out of Indonesia during the validity period?
Yes, Family Spouse KITAS holders can usually travel in and out of Indonesia, but it’s important to ensure that the permit remains valid (MERP). Re-entry requirements may apply.
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Can Family Spouse KITAS /KITAP holders work in Indonesia?
In some cases, Family Spouse KITAS holders may be eligible to work in Indonesia, but this is subject to immigration regulations and specific conditions. Additional work permits (IMTA)…
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When do I have to extend my Family/Spouse KITAS?
You should start the extension process around 2 months before your KITAS expires. This ensures there is enough time for document preparation, verification, and submission, and helps avoid…
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Can I travel within Bali while my passport is at Immigration?
Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately. But if your passport…
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