Retirement Visa Indonesia (KITAS)

Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp atau email.

After placing your order, you will receive our contact details by email (please also check your spam folder).

Please note:
We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.

No, you do not need to visit our office.

The entire visa application is handled online. We only need scans or clear photos of your required documents, which you can upload directly via our online application form. You can complete everything comfortably from home.

No problem. You can send the missing documents later via WhatsApp or email.

Please note that we can only start processing your visa once we have received:

1. All required documents, dan

2. Your payment

Until everything is complete, the application cannot be submitted to Immigration.
Sending your documents as soon as possible helps avoid delays.

You can submit your documents after placing your order.

How it works:

1. Place your order on our website.

2. Right after checkout, you’ll automatically receive a digital application form.

3. In this form, you can upload your documents, passport scan, and personal details.

Didn’t see the form?

You’ll also receive the link to the form via email.

→ Please check your inbox and spam folder.

No vaccinations are required to apply for a visa or to enter Indonesia. COVID-19 vaccination is no longer required since July 3rd, 2023.

However, some optional travel vaccinations are commonly recommended by international travel health authorities, depending on your itinerary, length of stay, and travel style. These include:

• Hepatitis A

• Tetanus (standard booster)

• Polio booster

• Typhoid (recommended for longer trips or rural areas)

• Hepatitis B

• Rabies (if spending time in rural areas or around animals)

• Japanese Encephalitis (for extended stays in rural regions or rice-field areas)

Rejections are very rare.

In our experience, we have not had a single case where a visa application was rejected, as long as all requirements were met and the applicant provided accurate information.

When can a visa be rejected?

A rejection usually only occurs in exceptional cases, such as:

• The applicant is listed on the Indonesian immigration blacklist

• Previous violations of Indonesian immigration or criminal law

• An outstanding international arrest warrant

• Providing false information atau forged documents

For standard applicants who meet the official visa requirements, the visa is normally approved without issues.

If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country.

You should plan an additional 20–30 minutes at the airport for the overstay procedure.

Important notes

• Short overstays (a few days) are usually handled quickly and result only in the standard fine.

• Very long overstays may lead to additional questioning, delays, further administrative actions or deportation.

• Paying the fine does not ban you from returning, as long as there are no other violations.

The best option is always to extend your visa before it expires to avoid unnecessary fees and delays.

Yes. You can purchase multiple visas in one order.

Simply add all visas, whether they are the same visa type atau different types, to your shopping cart and proceed to checkout. This allows you to complete everything in one single payment.

Yes. Every person traveling to Indonesia needs a visa — without exception. This includes children, infants, dan senior citizens.

If you are unsure which visa is right for you or your family, you can use the Visa Finder on our homepage. It shows you the correct visa type within just a few seconds.

Yes. Completing the All Indonesia Arrival Card, which includes the customs declaration and health form, is mandatory for all travelers entering Indonesia.

You can fill out the Arrival Card up to 3 days (72 hours) before arrival.

If you haven’t completed it in advance, you can still fill it out at the airport, but you may experience longer waiting times. To ensure a smoother arrival, we recommend completing the form before your trip.

If you do not complete the All Indonesia Arrival Card (customs declaration), you may face:

• Delays at Immigration and Customs

• Fines (in cases of undeclared restricted items)

• Confiscation of items that should have been declared

Accurate completion of the Arrival Card is essential for a smooth entry into Indonesia.

If you haven’t filled out the Arrival Card before your trip, you can still complete it upon arrival at the airport in Indonesia. However, queues can be long, so we strongly recommend filling it out before your departure.

If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day.

The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It’s important to plan a bit of extra time for the payment process.

Longer overstays can lead to more serious consequences, such as:

• Complications with future visa applications

• Deportation

• Entry bans

What should you do now?

✔ 1. If your visa type can still be extended

Start the extension process immediately.
Whether an extension is still possible depends on your visa type and how long you have overstayed.

✔ 2. If an extension is not possible

Leave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences.

Important:

The longer you remain in Indonesia without a valid visa, the higher the risk of:

• increased fines

• administrative issues

• immigration investigations

If you are unsure whether your visa can still be extended, contact us, and we will assess your options.

When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs.

1. Personal goods

You may bring personal items with a total value of up to USD 500 per person without paying import duties.

Families travelling together can combine their allowance (e.g., USD 500 × number of family members).

2. Tobacco products

You may bring one of the following duty-free:

• 200 cigarettes, or

• 25 cigars, or

• 100 grams of sliced tobacco

These limits cannot be combined (e.g., cigarettes + cigars).

3. Alcohol

Each traveller may bring up to 1 liter of alcoholic beverages duty-free.

4. Important notes

• If you exceed the duty-free allowances, you must declare the items and may have to pay import duties/taxes.

• Customs rules may occasionally change — if your quantities are close to the limit, it’s safer to double-check the latest regulations.

Indonesia distinguishes between prohibited items (not allowed at all) and restricted items (allowed only under specific conditions, limits, or with a declaration).

🚫 Prohibited items (not allowed under any circumstances)

You may not bring the following items into Indonesia:

• Narcotics and illegal drugs

• Firearms and air guns

• Sharp weapons (unless declared for specific purposes)

• Ammunition

• Explosives or explosive materials

• Pornographic materials

Bringing prohibited items can lead to confiscation, fines, detention, or criminal charges.

⚠️ Restricted items (allowed with declaration, limits, or permits)

These items may be brought into Indonesia, but only under certain rules:

1. Animals, fish, plants & biological products

Require permits from Indonesian authorities (e.g., quarantine, health certificates).

2. Cash amounts over IDR 100,000,000

Must be declared to Customs.

3. Exciseable goods (alcohol & tobacco)

Allowed only within duty-free limits.
Above limits → declaration + import duty.

4. Personal goods beyond exemption limits

Items exceeding the duty-free allowance must be declared and taxed.

5. Commercial goods

Require customs clearance and often import permits.

6. Re-imported or temporarily imported goods

May require a declaration, proof of ownership, or temporary import documentation.

If you are unsure whether your item is restricted, it is always safer to declare it.

Yes, you can change your information as long as the QR code has not been scanned at Immigration.

If you completed the Arrival Card yourself

Simply fill out the entire form again. The newest version will replace the old one.

If you booked the Arrival Card through us

You can inform us of any changes up to 4 days before your arrival, and we will update it for you.

It is essential that you present an Arrival Card with the correct information when entering Indonesia.

Here are the current entry requirements for entering Indonesia (including Bali):

1. Passport (very important)

To enter Indonesia, you need a passport atau a valid travel document (temporary passport or emergency passport). Your passport must be valid for at least 6 months on the day of entry or on the day of visa extension. Different rules may apply to other travel documents.

Without sufficient passport validity, entry will be denied.

2. Visa

A visa is required to enter Indonesia.

For short trips, you can buy the Visa on Arrival directly at the airport.
However, we recommend applying for the e-Visa on Arrival (eVOA) in advance to save time and avoid long queues. If you stay more than 30 days, there are even better visa options like the C1 visa.

3. Outbound (onward) ticket

When checking in for your flight to Indonesia, you may be asked to show proof of a return or onward ticket. If you cannot present one, you may be denied boarding or entry.

4. All Indonesia Arrival Card

Since September 1, 2025, Indonesia has introduced the All Indonesia Arrival Card — a digital form that replaces previous customs dan health declarations. You can add the Arrival Card through us, or you can complete it yourself, no earlier than 72 hours before arrival.

5. Love Bali Tourist Tax (Bali only)

Visitors to Bali must pay the Love Bali Tourism Tax daripada 150,000 IDR (approx. 10 USD).

Payment options:

• Pay online in advance (credit cards sometimes fail), or

• Pay directly at the airport upon arrival

You can also find the entry requirements here: Entry Requirements Indonesia

You will receive your visa as a PDF file with a QR code, sent to your email. If preferred, we can also send it to you via WhatsApp.

Your visa is electronically linked to your passport, and it will be automatically recognized when your passport is scanned at Immigration.

A printed copy is usually not required, but we recommend keeping one as a backup.

All Indonesian e-visas can be issued no earlier than 90 days before your planned entry date.

Once your visa is issued, you have 90 days to enter Indonesia. If you do not enter within these 90 days, the visa automatically expires and becomes invalid.

After you enter Indonesia, the initial visa validity period (e.g., 30 days, 60 days, etc.) starts from the day of arrival.

The Retirement KITAS process typically takes around 2 months from the moment all required documents are submitted until the KITAS is issued.
However, this timeline is not guaranteed, as processing can vary depending on:

• immigration workload,

• document verification,

• public holidays,

• and the local immigration office.

To avoid delays, we recommend submitting all documents as early and as completely as possible.

The minimum age to apply for a Retirement KITAS in Indonesia is 55 years old.
Applicants must be at least 55 at the time of submission in order to qualify.

Yes, you can start the Retirement KITAS application inside or outside of Indonesia. The application process will be online.

No. The Retirement KITAS can currently only be issued for 1 year at a time.

However, it can be extended annually up to 5 times, giving you a total of up to 6 years of continuous stay in Indonesia. After these extensions, you may be eligible to apply for a KITAP persaraan (permanent stay permit), depending on the regulations in place.

No. The Retirement KITAS dan KITAP persaraan are multiple-entry permits, meaning you can enter and leave Indonesia as often as you want during the validity period.

Your KITAS/KITAP will not expire automatically just because you travel abroad.
It only expires on its official end date, unless cancelled intentionally (e.g., through an EPO).

Yes, in some cases it is possible — but it depends on the visa type and immigration approval.
Changing your immigration status while in Indonesia requires following specific procedures, and not all visas can be converted internally.

Because immigration rules can change and approval is case-by-case, each status change must be assessed individually. We recommend contacting us before making any changes to ensure compliance and avoid unnecessary exit requirements.

Once your visa is approved, you have 90 days to enter Indonesia. This means you should not apply earlier than 90 days before your arrival date.

Example:
If you plan to visit Bali in mid-April, you should not apply before mid- or late January.

Please also consider the processing time for your visa type so we can issue your visa on time.

If you are unsure about the best moment to apply, feel free to contact us.
Depending on availability, we can also process some visa types faster.

You do not need to leave your passport at Immigration.

You only bring it for your biometrics appointment and you take it back with you immediately afterward. As long as your visa extension was submitted before your current visa expired, you will not incur any overstay fees.

Immigration counts the submission date, not the approval date. So even if your extension is still being processed when your original visa expires, you are legally covered.

Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately.

But if your passport is temporarily at Immigration for any reason, you can still move freely within Bali without any issues.

For safety, we recommend carrying:

• a printed copy of your passport, or

• a digital scan/photo of your passport on your smartphone

This is usually sufficient for identification if needed.

Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately.

But if your passport is temporarily at Immigration for any reason (e.g., a special process or administrative request), you can still fly domestically within Indonesia.

To fly without your physical passport, you will need:

• a scan/photo of your passport, dan

• an official letter from Immigration confirming that your passport is currently with them

We can request and provide this letter for you.
Please contact the responsible colleague so we can assist you.

Yes. You should follow a proper dress code when visiting Immigration for your extension appointment.
We strongly recommend wearing:

• closed shoes

• long trousers

• a top that covers your shoulders

There have been cases where people were denied entry at Immigration because they were not dressed appropriately. Dressing properly helps ensure a smooth appointment.

You can pay for our visa services in many international currencies. We currently accept the following:

Accepted currencies:

• AUD – Australian Dollar

• BRL – Brazilian Real

• CAD – Canadian Dollar

• CHF – Swiss Franc

• CNY – Chinese Yuan

• CZK – Czech Koruna

• DKK – Danish Krone

• EUR – Euro

• GBP – British Pound

• HKD – Hong Kong Dollar

• IDR – Indonesian Rupiah

• INR – Indian Rupee

• JPY – Japanese Yen

• MXN – Mexican Peso

• MYR – Malaysian Ringgit

• NOK – Norwegian Krone

• NZD – New Zealand Dollar

• PHP – Philippine Peso

• PLN – Polish Zloty

• RON – Romanian Leu

• SEK – Swedish Krona

• SGD – Singapore Dollar

• THB – Thai Baht

• CUBA – Turkish Lira

• TWD – Taiwan Dollar

• USD – US Dollar

If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.

We offer several convenient payment methods, including:

• Credit card

• Debit card

• Apple Pay

• Google Pay

• PayPal

• Bank transfer

• Crypto payments

Please note: Some payment providers may charge additional transaction fees.

The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form.

If you have any issues with your payment, please contact our support team so we can help.

Payment is required before we can give you access to the application form dan before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission.

Payment options

You can pay directly at checkout using:

• Debit card

• Credit card

• PayPal

• Apple Pay / Google Pay

• Crypto payments

• Bank transfer

Bank transfers

Bank transfers may take a few days to appear in our account.
To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.