C22A/C22B Single-Entry Visa Extension

Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp atau email.

After placing your order, you will receive our contact details by email (please also check your spam folder).

Please note:
We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.

No problem. You can send the missing documents later via WhatsApp or email.

Please note that we can only start processing your visa once we have received:

1. All required documents, dan

2. Your payment

Until everything is complete, the application cannot be submitted to Immigration.
Sending your documents as soon as possible helps avoid delays.

You can submit your documents after placing your order.

How it works:

1. Place your order on our website.

2. Right after checkout, you’ll automatically receive a digital application form.

3. In this form, you can upload your documents, passport scan, and personal details.

Didn’t see the form?

You’ll also receive the link to the form via email.

→ Please check your inbox and spam folder.

If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country.

You should plan an additional 20–30 minutes at the airport for the overstay procedure.

Important notes

• Short overstays (a few days) are usually handled quickly and result only in the standard fine.

• Very long overstays may lead to additional questioning, delays, further administrative actions or deportation.

• Paying the fine does not ban you from returning, as long as there are no other violations.

The best option is always to extend your visa before it expires to avoid unnecessary fees and delays.

If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day.

The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It’s important to plan a bit of extra time for the payment process.

Longer overstays can lead to more serious consequences, such as:

• Complications with future visa applications

• Deportation

• Entry bans

What should you do now?

✔ 1. If your visa type can still be extended

Start the extension process immediately.
Whether an extension is still possible depends on your visa type and how long you have overstayed.

✔ 2. If an extension is not possible

Leave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences.

Important:

The longer you remain in Indonesia without a valid visa, the higher the risk of:

• increased fines

• administrative issues

• immigration investigations

If you are unsure whether your visa can still be extended, contact us, and we will assess your options.

You will receive your visa as a PDF file with a QR code, sent to your email. If preferred, we can also send it to you via WhatsApp.

Your visa is electronically linked to your passport, and it will be automatically recognized when your passport is scanned at Immigration.

A printed copy is usually not required, but we recommend keeping one as a backup.

Yes. For your visa application, the passport photo / profile photo must meet the following requirements:

• The background must be white (or very light).

• The photo should be clear and well-lit.

• Please wear a shirt or top (no bare shoulders).

• Do not stand too far away atau too close to the camera.

• Your face must be fully visible and looking straight at the camera.

You can also take the photo as a selfie with your smartphone:
Just stand in front of a light-colored background and look straight into the camera.

You can extend the C-visas (C1, C2, C3, C4, C6, C9, C22) and D-visas (D1, D2) two (2) times for 60 days each. This means you can stay up to 180 days. You should start the application at least 10 days before your visa expires. You can also apply earlier, but we can only proceed about 14-10 days prior to the expiration date.

To extend your visa, please purchase the visa extension on our website (if not already done). After the payment, you have to submit your data/documents in our form. We will check your data and get back to you as soon as possible.

For the extension with a visa agency, one personal visit to the Immigration office is required.

There is no fully online visa extension anymore.
​

However, the process is still partly digital and you do not need to visit our office or hand over your physical passport.

How the extension works now:

1. Purchase the extension on our website.

2. Send us scans/photos of your documents and personal details
   (passport biodata page, current visa, address, etc.)

3. We submit your data to the Immigration system to start your visa extension.

4. Immigration will schedule a mandatory in-person appointment for you at the Immigration Office.
   At this appointment, you will complete:

   • Photo (biometrics)

   • Fingerprints

   • Short verification

5. After the appointment, you take your passport back immediately.
   Your passport does not stay at Immigration.

The remaining processing is done online, and your approved extension will be issued digitally.

There are no pick-up or delivery costs, because passport collection is no longer required for visa extensions in Indonesia.

We only need scans/photos of your documents. The only time you need your physical passport is during your personal visit to the Immigration office.

After the appointment, you take your passport back with you immediately. Your passport does not stay at Immigration.

Yes. For all visa extensions, one (1) personal visit to the nearest Immigration Office in Indonesia is required.

During this visit, Immigration will:

• take your photo (biometrics)

• take fingerprints

• verify your personal data

• may take a short interview

You do not need to visit our office, only the Immigration Office.

You do not need to leave your passport at Immigration.

You only bring it for your biometrics appointment and you take it back with you immediately afterward. As long as your visa extension was submitted before your current visa expired, you will not incur any overstay fees.

Immigration counts the submission date, not the approval date. So even if your extension is still being processed when your original visa expires, you are legally covered.

Yes. For the visa extension, your passport does not stay at Immigration.

The extension is processed online, and you only need to bring your passport to the appointment for photo and fingerprints.
​

Once the appointment is finished, you take your passport back with you immediately. You will not be asked to leave your passport at Immigration.

In general, yes, you can extend your visa in many regions of Indonesia. The Immigration Office responsible for your extension depends on the alamat you provide in Indonesia.

We currently offer support for visa extensions in the following locations:

Bali

• Jimbaran (South Bali)

• Singaraja (North Bali)

Jakarta

• Tanjung Priok

• Depok

Lombok

• Mataram

Java

• Yogyakarta (Central Java)

• Tasikmalaya (West Java)

• Jember (East Java)

• Surabaya (East Java)

Other regions

• Bima

• Maumere (NTT)

• Sorong (Raja Ampat, Papua)

If you are staying in a different location, just send us a message and we will check whether we can assist you.

If you apply on your own, you have to complete the first steps online. You will then receive an email with further information. These are the most important information for the next steps:

1. Appointment Info

   • The email will tell you:

     • Immigration office location

     • Date & time of your appointment for biometrics (and maybe a short interview)
       ​

2. Prepare for Appointment

   • Dress appropriately (it’s a government office)

   • Screenshot/print your appointment notice

   • Bring your passport with you
     ​

3. Go to the Immigration Office

   • Show the appointment at the reception counter

   • Get your numbered waiting ticket
     

4. Wait & Proceed When Called

   • When your number is called:

     • Go to the assigned desk

     • Show your waiting ticket + extension application on your phone

     • Show you passport

     • Have your biometrics taken and may answer a few polite questions
       ​

5. Leave and Wait for Results

   • You will take your passport back home with you

   • Once done, leave the office and wait for your application to be processed within a few days

You will receive the update via email.

If you apply for your visa extension with us, this is the process. We help you to schedule the appointment for you at the right office, help with questions, uncertainties, or technical issues in the online system, and we speak Bahasa Indonesia and know how to handle common problems with immigration. With us, there is no risk of missing steps or making mistakes that could delay or reject your application.

These are the steps for the extension:
​

1. Submit Documents to us

   • Purchase the relevant service.

   • Submit the application form with:

     • Your data like: passport biodata page, current visa, return/reservation ticket

     • Personal information
       ​

2. Make Payment

   • Make the payment via the payment options offered.
     ​

3. Wait for Appointment Schedule

   • Normally, the personal visit is about 2-3 working days after we start your online extension.

   • We will arrange your visit (1 visit is required) to the Immigration office for:

     • Biometrics (photo and occasionally fingerprints)

     • Brief interview

     • Data verification

   • We can also help you get your preferred appointment date (if possible).

4. Important Information

   • We will give you all the required details for your personal visit to the Immigration office.

   • You have to bring your passport to the immigration office.

   • You take your passport back with you once the appointment is completed.
     ​

5. Visa Processed

   • You’ll receive your extended stay permit (ITK) through us once the visa extension is ready.

Please note that the earliest time to start the visa extension online is 14 days before your current visa expires.

This is the extension process for your visa. If you want to save effort dan get help from professionals, we’re happy to assist you with your visa extension – it makes everything much easier and reduces your workload during your holiday.

1. Check your visa

   • Is it extendable?

   • Do I need a sponsor?

2. Apply online

   • evisa.imigrasi.go.id → “Extend My Visa”.

3. Upload documents

   • Passport photo page, profile photo, flight ticket, address + postal code.

   • Important: the address determines which Immigration Office will handle your case.

4. Pay the fee

   • Online via credit card.

5. Wait

   • Status: “Waiting Verification” → later “Pending”.

6. Receive appointment

   • Immigration Office, date, time.

7. Prepare for the appointment

   • Bring your passport + appointment confirmation, dress appropriately.

8. At the appointment

   • Check in at reception.

   • Get your waiting ticket and wait to be called.

   • Complete biometrics (photo, fingerprints, questions).

9. After the appointment

   • Take your passport back. Processing takes a few days.

10. Done

    • The final decision (approved or rejected) will arrive by email within a few days.

No, pick-up is not included.

You need to organize your own transport (scooter, car, taxi, ride-hailing service) to the immigration office for your photo and fingerprints appointment. We will inform you about the exact date and time of your appointment as soon as it is scheduled by immigration.

Please make sure you can be available on that day and plan enough time for the visit.

Yes. You should follow a proper dress code when visiting Immigration for your extension appointment.
We strongly recommend wearing:

• closed shoes

• long trousers

• a top that covers your shoulders

There have been cases where people were denied entry at Immigration because they were not dressed appropriately. Dressing properly helps ensure a smooth appointment.

In most cases, the appointment can be completed in around 30 minutes, including biometrics (photo, fingerprints) and data verification.

We always try to schedule your visit at a time with minimal waiting time. However, waiting times at Immigration depend on the daily workload, national holidays, system delays, or internal queues.

In some cases, the visit can take longer than expected, so we recommend planning extra buffer time.

You can pay for our visa services in many international currencies. We currently accept the following:

Accepted currencies:

• AUD – Australian Dollar

• BRL – Brazilian Real

• CAD – Canadian Dollar

• CHF – Swiss Franc

• CNY – Chinese Yuan

• CZK – Czech Koruna

• DKK – Danish Krone

• EUR – Euro

• GBP – British Pound

• HKD – Hong Kong Dollar

• IDR – Indonesian Rupiah

• INR – Indian Rupee

• JPY – Japanese Yen

• MXN – Mexican Peso

• MYR – Malaysian Ringgit

• NOK – Norwegian Krone

• NZD – New Zealand Dollar

• PHP – Philippine Peso

• PLN – Polish Zloty

• RON – Romanian Leu

• SEK – Swedish Krona

• SGD – Singapore Dollar

• THB – Thai Baht

• CUBA – Turkish Lira

• TWD – Taiwan Dollar

• USD – US Dollar

If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.

We offer several convenient payment methods, including:

• Credit card

• Debit card

• Apple Pay

• Google Pay

• PayPal

• Bank transfer

• Crypto payments

Please note: Some payment providers may charge additional transaction fees.

The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form.

If you have any issues with your payment, please contact our support team so we can help.

Payment is required before we can give you access to the application form dan before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission.

Payment options

You can pay directly at checkout using:

• Debit card

• Credit card

• PayPal

• Apple Pay / Google Pay

• Crypto payments

• Bank transfer

Bank transfers

Bank transfers may take a few days to appear in our account.
To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.