Visa Perniagaan Indonesia (C2)
The 60-day Single-Entry Visa Perniagaan Indonesia (C2) is suitable for anyone traveling to Bali or elsewhere in Indonesia for business purposes. This visa is specifically for attending business meetings and business-related activities.
The initial visa is valid for 60 days and is extendable twice for an additional 60 days each, allowing for a maximum length of 180 days (60 days initial stay plus 2x 60 days extension). You can purchase visa extension(s) together with your visa or order the extensions separately later. The extension process will be the same.
Important: A personal visit at the Immigration office is required for all extensions.
Attention: An onshore application for a C2 visa is no longer available. This means you have to apply outside of Indonesia for your Business Visa. Please get in touch with us early if you are planning to fly out and come back with a new C2 visa to make the process as smooth as possible.
USD 205.00 – USD 513.00Price range: USD 205.00 through USD 513.00
| Validity | Processing Time | Price |
|---|---|---|
| 60 days (extendable) | Regular (8-10 working days) | USD 205.00 |
| 60 days (extendable) | Express (5 business days) | USD 293.00 |
| 120 days (60+60) | Regular (8-10 working days) | USD 312.00 |
| 120 days (60+60) | Express (5 business days) | USD 403.00 |
| 180 days (60+60+60) | Regular (8-10 working days) | USD 421.00 |
| 180 days (60+60+60) | Express (5 business days) | USD 513.00 |
Why Choose Our e-Visa Service
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100% Refund Guarantee
We have an extremely customer-friendly refund policy. We refund you if we can’t secure your visa approval.
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All-Round Service
We review your application for errors and our service does not end with the issuance of the visa. We are with you always.
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24/7 Expert Support
Need urgent help? Expert assistance available anytime you need help via WhatsApp, email and phone.
Visa Indonesia vs Official Immigration
While you can apply directly through the official website, our service provides added value through faster processing, expert support, and guaranteed refunds.
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We guarantee that your visa will be approved — otherwise, you’ll receive a full refund. If you apply for the visa yourself through evisa.imigrasi.go.id, please note that there is a strict no-refund policy. |
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We guarantee your visa will be issued on time — before departure or, for last-minute bookings, before arrival — or you’ll get a full refund. When applying via evisa.imigrasi.go.id, there’s no guarantee on processing time, which can lead to serious issues. For e-VOA, it might mean long airport queues; for other visas, you risk being denied boarding if you’re not eligible for Visa on Arrival — possibly forcing you to rebook your flight. |
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You can request a full refund anytime before we submit your documents to immigration. After submission, refunds are no longer possible due to Indonesia’s strict no-refund policy for visas. You’ll also receive a full refund if your visa is not approved or if we miss the promised delivery time before your arrival. |
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evisa.imigrasi.go.id accepts some VISA and MasterCards. We accept all VISA and MasterCards, plus American Express, PayPal, and bank transfers in 11 major currencies. |
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Our dedicated support team operates across multiple countries and time zones — almost around the clock. We assist you in your native language via email, WhatsApp, Instagram, Facebook Messenger, live chat, and, in some countries, even by phone. In contrast, many users report difficulties contacting Indonesian immigration through evisa.imigrasi.go.id. Calls often go unanswered, emails receive no reply, and their live chat only provides general information — without the ability to speed up or unblock stalled applications. |
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Think of us as your visa insurance — we’re here to ensure your trip goes smoothly. We genuinely care about your experience and do everything we can to make the process easy and error-free. This is very different from applying via evisa.imigrasi.go.id, where no one is accountable if you’re denied boarding or entry due to a missing visa or mistakes like a wrong date of birth, place of birth, or a typo in your name. |
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With us, you can handle your visa anytime — even when Indonesian immigration is closed or not accepting applications. We’ll check, format, and prepare your documents in advance, so your application is ready to go the moment submissions reopen. If the immigration website is down, the payment gateway fails, or account creation has issues, our experienced team will contact immigration directly and keep trying until it works. |
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We offer the easiest and fastest way to apply for a visa or extension for Indonesia. Our guided process is more user-friendly, available in multiple languages, and supported by a responsive help team that is just one click away. Choose from various payment methods and pay in your preferred currency. |
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We support card payments in 27 currencies, PayPal in 23, and bank transfers in 11 major currencies. evisa.imigrasi.go.id only accepts payments in Indonesian Rupiah. |
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VISA, Mastercard, AMEX, Apple Pay, Google Pay, PayPal, Bank Transfer
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Some users report their VISA or MasterCard isn’t accepted on evisa.imigrasi.go.id. With us, payments go through smoothly as long as your card has sufficient balance. We also support Apple Pay, Google Pay, PayPal, and bank transfers (for amounts over 2,000,000 IDR). You’ll always have an easy way to pay. |
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Users of evisa.imigrasi.go.id often report no response to their emails. We aim to reply within minutes or a few hours during working hours. For faster support, try our live chat in the bottom right. We also do our best to respond on weekends and public holidays. |
| Visa: | Business Visa |
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| Index: | C2 |
| Single-/Multiple-Entry: | Kemasukan Tunggal |
| Onshore/Offshore application: | Offshore only |
| Valid from issuance: | 90 days |
| Valid from entry: | 60 hari |
| Boleh dilanjutkan: | Yes |
| Number of possible extensions: | 2 |
| Additional days per extension: | 60 hari |
| Maximum length of stay: | 180 days (60+60+60) |
| Convertible in another visa: | Yes |
Who needs a C2 Business Visa?
Everyone who…
- … participate in talks or engage in discussions.
- … takes part in negotiations or signs business agreements.
- … visit offices, factories, or manufacturing plants.
- … wants to stay longer than 60 days in Indonesia.
- … is not eligible for a Visa On Arrival (see Visa On Arrival country list for Indonesia).
From the time the Business Visa is issued, it is valid for 90 days, meaning you need to enter Indonesia within that period; otherwise, the visa becomes invalid. Upon entry, the visa is valid for 60 days with the option to extend twice for 60 days each.
We can currently assist you with extensions in the following locations: Bali (Jimbaran, Denpasar, Singaraja), Lombok (Mataram), and Jakarta. Would you like to extend your stay in another location in Indonesia? Simply contact us via chat (bottom right) and we will check whether we can assist you. Please note that additional costs may apply outside the locations mentioned above.
The C2 Business Visa for Indonesia is suitable if you are planning business activities in Indonesia. We are proud to offer the fastest and easiest application process with the best value for money. You will receive the electronic visa directly from us via email and can enter Indonesia with it. If you have any questions, we are available via WhatsApp, Live chat, or email. In all the time that we have been offering this service, no visa application has ever been rejected.
Please note that this type of visa is currently unavailable for passport holders of Afghanistan, Guinea, Israel, Liberia, Niger, Nigeria, North Korea, or Somalia.
We have divided the requirements for the visa into two subsections. In the first section, you will see what is required for the application, and in the second what is needed for your flight and entry into Indonesia.
For the visa application, you need the following:
- Color Copy of Passport ID Page
A scan of the ID page is required. Your passport should be valid for at least 6 months from the intended date of entry into Indonesia. Proper scans are recommended but if you take photos instead, make sure all corners are visible and no fingers can be seen. All letters and numbers must be readable. - Passport Photo/Profile Picture
At least 3.5 x 4.5 cm, 100KB and 400x600px. You must be facing straight to the camera, wear formal clothes and the background must be white or light coloured. You shouldn’t be positioned too far or too close to the camera. A selfie is accepted as long as the resolution is high and you are facing straight to the camera. - Invitation Letter
Information/invitations/correspondence that explains the purpose of visit if other than business meetings
For departure and entry
Please have on hand the following documents for your flight check-in and entry into Indonesia:
- Your Passport
Valid for at least 6 months from the date of entry into Indonesia. If you are planning to extend your visa, your passport needs to be valid for 6 months on the time of the extension. - Return Ticket
In addition to your flight ticket TO Indonesia, you may be required to show a return or onward ticket when departing for or entering Indonesia. Some airlines may refuse boarding if the ticket is not within 60 days of your entry into Indonesia. The immigration officer in Indonesia can also refuse to enter Indonesia if you fail to show a return/onward ticket. If you don’t have a valid return/onward ticket, we can make a flight reservation for you. We don’t charge you any extra cost for this. - Your Visa
You will receive the e-visa with a barcode from us (please print it out if possible). - Additional Entry Requirements
Additional requirements may be mandatory. You can find the current entry requirements for Indonesia here.
1) Add the Business Visa for Indonesia to your shopping cart and proceed to checkout for payment.
2) After checkout, you will be redirected to a form where you can enter all relevant data for the visa application and upload the required documents.
3) We will check your data and documents and get back to you within one business day via email or WhatsApp.
4) If everything is in order and we have received your visa fee payment, we will upload the data into the immigration system. If you have chosen bank transfer as the payment method, we will need a bank transfer receipt from you, as sometimes it takes a while for the money to show up on our account.
5) We will send you your e-visa by email, with which you can then enter Indonesia. We are still available for you if you have any questions about entry requirements or the like.
We are still available for you if you have any questions about entry requirements or the like.
Important: A personal visit at the Immigration office is required for all extensions.
We can currently assist you with extensions in the following locations: Bali (Jimbaran, Denpasar, Singaraja), Lombok (Mataram), and Jakarta. Would you like to extend your stay in another location in Indonesia? Simply contact us via chat (bottom right) and we will check whether we can assist you. Please note that additional costs may apply outside the locations mentioned above.
Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp atau email.
After placing your order, you will receive our contact details by email (please also check your spam folder).
Please note:
We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.
No, you do not need to visit our office.
The entire visa application is handled online. We only need scans or clear photos of your required documents, which you can upload directly via our online application form. You can complete everything comfortably from home.
No problem. You can send the missing documents later via WhatsApp or email.
Please note that we can only start processing your visa once we have received:
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All required documents, dan
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Your payment
Until everything is complete, the application cannot be submitted to Immigration.
Sending your documents as soon as possible helps avoid delays.
You can submit your documents after placing your order.
How it works:
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Place your order on our website.
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Right after checkout, you’ll automatically receive a digital application form.
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In this form, you can upload your documents, passport scan, and personal details.
Didn’t see the form?
You’ll also receive the link to the form via email.
→ Please check your inbox and spam folder.
The required passport validity depends on your visa type dan your situation. You can find the exact requirement in the “Requirements” section of each visa type.
Standard Tourist Visas
Your passport must be valid for at least 6 months on the date of your arrival in Indonesia. This 6-month validity is also required when applying for a visa extension.
Long-term visas (1 year or more)
For visas with a longer validity period, Immigration may require 18 months or more of passport validity.
Replacement or Temporary Travel Documents
If you enter Indonesia with a replacement travel document, you must have:
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12 months passport validity, dan
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a valid residence permit
at the time of entry.
Summary
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6 months → eVOA, C1, C6, … & extensions
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12 months → entry with replacement/temporary travel document
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18+ months → long-term visas (1 year+)
If your passport is close to expiring, it’s strongly recommended to renew it before applying.
No vaccinations are required to apply for a visa or to enter Indonesia. COVID-19 vaccination is no longer required since July 3rd, 2023.
However, some optional travel vaccinations are commonly recommended by international travel health authorities, depending on your itinerary, length of stay, and travel style. These include:
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Hepatitis A
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Tetanus (standard booster)
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Polio booster
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Typhoid (recommended for longer trips or rural areas)
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Hepatitis B
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Rabies (if spending time in rural areas or around animals)
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Japanese Encephalitis (for extended stays in rural regions or rice-field areas)
Rejections are very rare.
In our experience, we have not had a single case where a visa application was rejected, as long as all requirements were met and the applicant provided accurate information.
When can a visa be rejected?
A rejection usually only occurs in exceptional cases, such as:
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The applicant is listed on the Indonesian immigration blacklist
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Previous violations of Indonesian immigration or criminal law
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An outstanding international arrest warrant
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Providing false information atau forged documents
For standard applicants who meet the official visa requirements, the visa is normally approved without issues.
If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country.
You should plan an additional 20–30 minutes at the airport for the overstay procedure.
Important notes
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Short overstays (a few days) are usually handled quickly and result only in the standard fine.
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Very long overstays may lead to additional questioning, delays, further administrative actions or deportation.
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Paying the fine does not ban you from returning, as long as there are no other violations.
The best option is always to extend your visa before it expires to avoid unnecessary fees and delays.
Yes. You can purchase multiple visas in one order.
Simply add all visas, whether they are the same visa type atau different types, to your shopping cart and proceed to checkout. This allows you to complete everything in one single payment.
Yes. Every person traveling to Indonesia needs a visa — without exception. This includes children, infants, dan senior citizens.
If you are unsure which visa is right for you or your family, you can use the Visa Finder on our homepage. It shows you the correct visa type within just a few seconds.
Yes. Completing the All Indonesia Arrival Card, which includes the customs declaration and health form, is mandatory for all travelers entering Indonesia.
You can fill out the Arrival Card up to 3 days (72 hours) before arrival.
If you haven’t completed it in advance, you can still fill it out at the airport, but you may experience longer waiting times. To ensure a smoother arrival, we recommend completing the form before your trip.
If you do not complete the All Indonesia Arrival Card (customs declaration), you may face:
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Delays at Immigration and Customs
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Fines (in cases of undeclared restricted items)
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Confiscation of items that should have been declared
Accurate completion of the Arrival Card is essential for a smooth entry into Indonesia.
If you haven’t filled out the Arrival Card before your trip, you can still complete it upon arrival at the airport in Indonesia. However, queues can be long, so we strongly recommend filling it out before your departure.
Here is the complete process for submitting a new visa application with us:
1. Place your order
You can add multiple visas to your cart and check out together if you are applying for several people.
2. Pay the visa fee
Make the payment using the available payment methods.
3. Complete the online application form
Upload all required data and documents, such as:
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Passport biodata page
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Profile photo
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Flight ticket (if needed)
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Personal details
4. We prepare all required supporting documents
If your visa type requires it, we will provide:
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Guarantor/sponsor letter
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Bank statements
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Any additional documents needed for approval
5. We check and submit your application
We verify all information, ensure everything complies with Immigration requirements, and then submit your visa application to Indonesian Immigration.
6. Receive your visa by email
Once your visa is approved, you will receive it directly by email.
You can enter Indonesia with the digital visa (no physical label required).
If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day.
The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It’s important to plan a bit of extra time for the payment process.
Longer overstays can lead to more serious consequences, such as:
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Complications with future visa applications
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Deportation
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Entry bans
What should you do now?
✔ 1. If your visa type can still be extended
Start the extension process immediately.
Whether an extension is still possible depends on your visa type and how long you have overstayed.
✔ 2. If an extension is not possible
Leave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences.
Important:
The longer you remain in Indonesia without a valid visa, the higher the risk of:
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increased fines
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administrative issues
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immigration investigations
If you are unsure whether your visa can still be extended, contact us, and we will assess your options.
When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs.
1. Personal goods
You may bring personal items with a total value of up to USD 500 per person without paying import duties.
Families travelling together can combine their allowance (e.g., USD 500 × number of family members).
2. Tobacco products
You may bring one of the following duty-free:
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200 cigarettes, or
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25 cigars, or
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100 grams of sliced tobacco
These limits cannot be combined (e.g., cigarettes + cigars).
3. Alcohol
Each traveller may bring up to 1 liter of alcoholic beverages duty-free.
4. Important notes
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If you exceed the duty-free allowances, you must declare the items and may have to pay import duties/taxes.
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Customs rules may occasionally change — if your quantities are close to the limit, it’s safer to double-check the latest regulations.
Indonesia distinguishes between prohibited items (not allowed at all) and restricted items (allowed only under specific conditions, limits, or with a declaration).
🚫 Prohibited items (not allowed under any circumstances)
You may not bring the following items into Indonesia:
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Narcotics and illegal drugs
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Firearms and air guns
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Sharp weapons (unless declared for specific purposes)
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Ammunition
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Explosives or explosive materials
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Pornographic materials
Bringing prohibited items can lead to confiscation, fines, detention, or criminal charges.
⚠️ Restricted items (allowed with declaration, limits, or permits)
These items may be brought into Indonesia, but only under certain rules:
1. Animals, fish, plants & biological products
Require permits from Indonesian authorities (e.g., quarantine, health certificates).
2. Cash amounts over IDR 100,000,000
Must be declared to Customs.
3. Exciseable goods (alcohol & tobacco)
Allowed only within duty-free limits.
Above limits → declaration + import duty.
4. Personal goods beyond exemption limits
Items exceeding the duty-free allowance must be declared and taxed.
5. Commercial goods
Require customs clearance and often import permits.
6. Re-imported or temporarily imported goods
May require a declaration, proof of ownership, or temporary import documentation.
If you are unsure whether your item is restricted, it is always safer to declare it.
Yes, you can change your information as long as the QR code has not been scanned at Immigration.
If you completed the Arrival Card yourself
Simply fill out the entire form again. The newest version will replace the old one.
If you booked the Arrival Card through us
You can inform us of any changes up to 4 days before your arrival, and we will update it for you.
It is essential that you present an Arrival Card with the correct information when entering Indonesia.
Here are the current entry requirements for entering Indonesia (including Bali):
1. Passport (very important)
To enter Indonesia, you need a passport atau a valid travel document (temporary passport or emergency passport). Your passport must be valid for at least 6 months on the day of entry or on the day of visa extension. Different rules may apply to other travel documents.
Without sufficient passport validity, entry will be denied.
2. Visa
A visa is required to enter Indonesia.
For short trips, you can buy the Visa on Arrival directly at the airport.
However, we recommend applying for the e-Visa on Arrival (eVOA) in advance to save time and avoid long queues. If you stay more than 30 days, there are even better visa options like the C1 visa.
3. Outbound (onward) ticket
When checking in for your flight to Indonesia, you may be asked to show proof of a return or onward ticket. If you cannot present one, you may be denied boarding or entry.
4. All Indonesia Arrival Card
Since September 1, 2025, Indonesia has introduced the All Indonesia Arrival Card — a digital form that replaces previous customs dan health declarations. You can add the Arrival Card through us, or you can complete it yourself, no earlier than 72 hours before arrival.
5. Love Bali Tourist Tax (Bali only)
Visitors to Bali must pay the Love Bali Tourism Tax daripada 150,000 IDR (approx. 10 USD).
Payment options:
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Pay online in advance (credit cards sometimes fail), or
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Pay directly at the airport upon arrival
You can also find the entry requirements here: Entry Requirements Indonesia
No, the B211A visa no longer exists in its previous form.
Indonesian Immigration has restructured the visa system and divided the former B211A category into several specific visa types, each dedicated to one clear purpose.
Instead of one visa covering multiple visit reasons, there are now separate visa categories, such as:
If you previously applied for the B211A visa, you now need to choose the visa that matches your exact visit purpose. This change helps Immigration clearly identify the reason for your stay and simplifies the processing.
If you’re unsure which visa you need, feel free to contact us — we’ll help you choose the correct one.
According to Indonesian immigration regulations, passport holders from almost all countries are eligible for a Single-Entry Visa — with a few exceptions.
❌ Countries NOT eligible for a Single-Entry Visa
Passport holders from the following countries are not eligible:
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Kosovo
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Bangladesh
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Yemen
❌ We cannot process “Calling Visas”
Indonesia requires a special “Calling Visa” process for certain nationalities, which we are not able to handle. We cannot process visas for passport holders of:
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Afghanistan
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Israel
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Liberia
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Nigeria
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North Korea
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Somalia
You can check your eligibility with our Visa Finder.
If there’s only an underaged person applying for the visa, then it is fine to provide father’s/mother’s bank statement and proof that they are the parent. If you have your own bank account with more than 2000 USD or equivalent you can use this as well.
You will receive your visa as a PDF file with a QR code, sent to your email. If preferred, we can also send it to you via WhatsApp.
Your visa is electronically linked to your passport, and it will be automatically recognized when your passport is scanned at Immigration.
A printed copy is usually not required, but we recommend keeping one as a backup.
All Indonesian e-visas can be issued no earlier than 90 days before your planned entry date.
Once your visa is issued, you have 90 days to enter Indonesia. If you do not enter within these 90 days, the visa automatically expires and becomes invalid.
After you enter Indonesia, the initial visa validity period (e.g., 30 days, 60 days, etc.) starts from the day of arrival.
Once your visa is approved, you have 90 days to enter Indonesia. This means you should not apply earlier than 90 days before your arrival date.
Example:
If you plan to visit Bali in mid-April, you should not apply before mid- or late January.
Please also consider the processing time for your visa type so we can issue your visa on time.
If you are unsure about the best moment to apply, feel free to contact us.
Depending on availability, we can also process some visa types faster.
The regular processing time for all C-visas is up to 14 working days. We also offer a faster processing time of 5 working days on our website.
Yes. For your visa application, the passport photo / profile photo must meet the following requirements:
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The background must be white (or very light).
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The photo should be clear and well-lit.
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Please wear a shirt or top (no bare shoulders).
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Do not stand too far away atau too close to the camera.
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Your face must be fully visible and looking straight at the camera.
You can also take the photo as a selfie with your smartphone:
Just stand in front of a light-colored background and look straight into the camera.

No, there is no difference in the processing or outcome of your visa extension.
The only advantage of booking the extension together with your initial visa is convenience: you only need to make one booking and one payment.
Whether you book the extension now or later, the extension process will remain the same.
You can extend the C-visas (C1, C2, C3, C4, C6, C9, C22) and D-visas (D1, D2) two (2) times for 60 days each. This means you can stay up to 180 days. You should start the application at least 10 days before your visa expires. You can also apply earlier, but we can only proceed about 14-10 days prior to the expiration date.
To extend your visa, please purchase the visa extension on our website (if not already done). After the payment, you have to submit your data/documents in our form. We will check your data and get back to you as soon as possible.
For the extension with a visa agency, one personal visit to the Immigration office is required.
It depends on the visa type.
1. e-Visa on Arrival (e-VOA)
Yes — the e-Visa on Arrival can be extended by yourself.
You must visit the Immigration Office once for:
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biometrics (photo, fingerprints if required)
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data verification
2. Single-Entry Visas (C1, C2, C6, etc.)
A sponsor is required for the extension. As a visa agency, we can act as your official sponsor and handle the process for you.
A personal visit to the Immigration Office is still required.
3. Multiple-Entry Visas (D1, D2, D12)
Multiple-entry visas also require a sponsor for the extension.
We can be your sponsor and manage the process.
A personal visit to Immigration is required for each extension.
4. KITAS
KITAS extensions also require a sponsor (employer, organization, or agency).
You cannot extend a KITAS on your own.
No. A fully online visa extension is no longer possible di Indonesia.
Even though parts of the process are handled digitally, every visa extension requires at least one personal visit to the Immigration Office.
During this appointment, Immigration will:
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take your photo (biometrics)
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take fingerprints
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verify your personal data
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may ask a few questions
The rest of the extension process can be managed online through us.
There is no fully online visa extension anymore.
However, the process is still partly digital and you do not need to visit our office or hand over your physical passport.
How the extension works now:
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Purchase the extension on our website.
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Send us scans/photos of your documents and personal details
(passport biodata page, current visa, address, etc.) -
We submit your data to the Immigration system to start your visa extension.
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Immigration will schedule a mandatory in-person appointment for you at the Immigration Office.
At this appointment, you will complete:-
Photo (biometrics)
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Fingerprints
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Short verification
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After the appointment, you take your passport back immediately.
Your passport does not stay at Immigration.
The remaining processing is done online, and your approved extension will be issued digitally.
Your passport must be valid for at least 6 months at the time of the extension.
If your passport has less than 6 months remaining, Immigration will not process your extension.
For some visa types (especially longer-term visas), a longer validity period may be required.
Please check the “Requirements” section of the specific visa you are applying for.
Tip: If your passport is close to expiring, renew it before starting your trip to avoid delays or rejection.
There are no pick-up or delivery costs, because passport collection is no longer required for visa extensions in Indonesia.
We only need scans/photos of your documents. The only time you need your physical passport is during your personal visit to the Immigration office.
After the appointment, you take your passport back with you immediately. Your passport does not stay at Immigration.
Yes. For all visa extensions, one (1) personal visit to the nearest Immigration Office in Indonesia is required.
During this visit, Immigration will:
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take your photo (biometrics)
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take fingerprints
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verify your personal data
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may take a short interview
You do not need to visit our office, only the Immigration Office.
You do not need to leave your passport at Immigration.
You only bring it for your biometrics appointment and you take it back with you immediately afterward. As long as your visa extension was submitted before your current visa expired, you will not incur any overstay fees.
Immigration counts the submission date, not the approval date. So even if your extension is still being processed when your original visa expires, you are legally covered.
Yes. For the visa extension, your passport does not stay at Immigration.
The extension is processed online, and you only need to bring your passport to the appointment for photo and fingerprints.
Once the appointment is finished, you take your passport back with you immediately. You will not be asked to leave your passport at Immigration.
Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately.
But if your passport is temporarily at Immigration for any reason, you can still move freely within Bali without any issues.
For safety, we recommend carrying:
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a printed copy of your passport, or
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a digital scan/photo of your passport on your smartphone
This is usually sufficient for identification if needed.
Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately.
But if your passport is temporarily at Immigration for any reason (e.g., a special process or administrative request), you can still fly domestically within Indonesia.
To fly without your physical passport, you will need:
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a scan/photo of your passport, dan
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an official letter from Immigration confirming that your passport is currently with them
We can request and provide this letter for you.
Please contact the responsible colleague so we can assist you.
Since June 2025, there is no online extension anymore. For all extensions, at least one (1) visit to the immigration office is required.
All extensions are processed at the regular extension speed. If you require an express extension, please contact us directly.
Express processing may be available depending on your visa type, immigration capacity, and your appointment schedule.
In general, yes, you can extend your visa in many regions of Indonesia. The Immigration Office responsible for your extension depends on the alamat you provide in Indonesia.
We currently offer support for visa extensions in the following locations:
Bali
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Jimbaran (South Bali)
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Singaraja (North Bali)
Jakarta
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Tanjung Priok
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Depok
Lombok
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Mataram
Java
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Yogyakarta (Central Java)
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Tasikmalaya (West Java)
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Jember (East Java)
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Surabaya (East Java)
Other regions
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Bima
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Maumere (NTT)
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Sorong (Raja Ampat, Papua)
If you are staying in a different location, just send us a message and we will check whether we can assist you.
If you apply on your own, you have to complete the first steps online. You will then receive an email with further information. These are the most important information for the next steps:
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Appointment Info
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The email will tell you:
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Immigration office location
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Date & time of your appointment for biometrics (and maybe a short interview)
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Prepare for Appointment
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Dress appropriately (it’s a government office)
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Screenshot/print your appointment notice
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Bring your passport with you
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Go to the Immigration Office
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Show the appointment at the reception counter
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Get your numbered waiting ticket
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Wait & Proceed When Called
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When your number is called:
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Go to the assigned desk
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Show your waiting ticket + extension application on your phone
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Show you passport
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Have your biometrics taken and may answer a few polite questions
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Leave and Wait for Results
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You will take your passport back home with you
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Once done, leave the office and wait for your application to be processed within a few days
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You will receive the update via email.
If you apply for your visa extension with us, this is the process. We help you to schedule the appointment for you at the right office, help with questions, uncertainties, or technical issues in the online system, and we speak Bahasa Indonesia and know how to handle common problems with immigration. With us, there is no risk of missing steps or making mistakes that could delay or reject your application.
These are the steps for the extension:
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Submit Documents to us
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Purchase the relevant service.
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Submit the application form with:
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Your data like: passport biodata page, current visa, return/reservation ticket
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Personal information
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Make Payment
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Make the payment via the payment options offered.
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Wait for Appointment Schedule
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Normally, the personal visit is about 2-3 working days after we start your online extension.
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We will arrange your visit (1 visit is required) to the Immigration office for:
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Biometrics (photo and occasionally fingerprints)
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Brief interview
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Data verification
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We can also help you get your preferred appointment date (if possible).
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Important Information
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We will give you all the required details for your personal visit to the Immigration office.
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You have to bring your passport to the immigration office.
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You take your passport back with you once the appointment is completed.
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Visa Processed
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You’ll receive your extended stay permit (ITK) through us once the visa extension is ready.
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Please note that the earliest time to start the visa extension online is 14 days before your current visa expires.
This is the extension process for your visa. If you want to save effort dan get help from professionals, we’re happy to assist you with your visa extension – it makes everything much easier and reduces your workload during your holiday.
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Check your visa
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Is it extendable?
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Do I need a sponsor?
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Apply online
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evisa.imigrasi.go.id → “Extend My Visa”.
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Upload documents
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Passport photo page, profile photo, flight ticket, address + postal code.
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Important: the address determines which Immigration Office will handle your case.
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Pay the fee
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Online via credit card.
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Wait
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Status: “Waiting Verification” → later “Pending”.
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Receive appointment
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Immigration Office, date, time.
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Prepare for the appointment
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Bring your passport + appointment confirmation, dress appropriately.
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At the appointment
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Check in at reception.
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Get your waiting ticket and wait to be called.
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Complete biometrics (photo, fingerprints, questions).
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After the appointment
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Take your passport back. Processing takes a few days.
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Done
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The final decision (approved or rejected) will arrive by email within a few days.
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There is no fully online extension anymore.
However, you must visit the Immigration Office once for mandatory data verification, including:
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Photo (biometrics)
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Fingerprints
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Short verification check
All other steps are handled digitally by us.
No, pick-up is not included.
You need to organize your own transport (scooter, car, taxi, ride-hailing service) to the immigration office for your photo and fingerprints appointment. We will inform you about the exact date and time of your appointment as soon as it is scheduled by immigration.
Please make sure you can be available on that day and plan enough time for the visit.
Yes. You should follow a proper dress code when visiting Immigration for your extension appointment.
We strongly recommend wearing:
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closed shoes
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long trousers
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a top that covers your shoulders
There have been cases where people were denied entry at Immigration because they were not dressed appropriately. Dressing properly helps ensure a smooth appointment.
In most cases, the appointment can be completed in around 30 minutes, including biometrics (photo, fingerprints) and data verification.
We always try to schedule your visit at a time with minimal waiting time. However, waiting times at Immigration depend on the daily workload, national holidays, system delays, or internal queues.
In some cases, the visit can take longer than expected, so we recommend planning extra buffer time.
You can pay for our visa services in many international currencies. We currently accept the following:
Accepted currencies:
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AUD – Australian Dollar
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BRL – Brazilian Real
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CAD – Canadian Dollar
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CHF – Swiss Franc
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CNY – Chinese Yuan
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CZK – Czech Koruna
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DKK – Danish Krone
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EUR – Euro
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GBP – British Pound
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HKD – Hong Kong Dollar
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IDR – Indonesian Rupiah
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INR – Indian Rupee
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JPY – Japanese Yen
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MXN – Mexican Peso
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MYR – Malaysian Ringgit
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NOK – Norwegian Krone
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NZD – New Zealand Dollar
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PHP – Philippine Peso
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PLN – Polish Zloty
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RON – Romanian Leu
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SEK – Swedish Krona
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SGD – Singapore Dollar
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THB – Thai Baht
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CUBA – Turkish Lira
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TWD – Taiwan Dollar
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USD – US Dollar
If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.
We offer several convenient payment methods, including:
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Credit card
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Debit card
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Apple Pay
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Google Pay
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PayPal
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Bank transfer
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Crypto payments
Please note: Some payment providers may charge additional transaction fees.
The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form.
If you have any issues with your payment, please contact our support team so we can help.
Payment is required before we can give you access to the application form dan before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission.
Payment options
You can pay directly at checkout using:
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Debit card
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Credit card
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PayPal
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Apple Pay / Google Pay
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Crypto payments
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Bank transfer
Bank transfers
Bank transfers may take a few days to appear in our account.
To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.




